If this fandangled rating system had 6 Stars...I'D GIVE IT! Dr. Swaringen met me when I was a mess. While I had no idea how to pronounce his name at first (don't worry...you'll get it eventually), I was in no shape to care. I had herniated a disc in my lower back years before while playing rugby, and while I had rehabbed it in years prior, my spine was essentially a ticking time bomb. I had recently gotten more of an office job that involved a lot of UNergonomic sitting and hunching over, and awoke one morning in excruciating pain...unable to stand up straight. I immediately made an appointment based on the referral of a coworker. The only previous interaction I had had with chiropractics had been using a Chiropractic Activator (a handheld tool), so I told him I was extremely apprehensive to have someone snapping my neck and pushing on me. Because of that, he was extremely patient and only proceeded based on my comfort level, explained everything he was going to do, and the purpose that all of it would serve. For someone as skeptical as myself, it was building that foundation of trust that made me a returning client (...that...and the fact that I have the spine of Forrest Gump). Not only is he outstanding at adjustment, he's also a boss at PT as well! You may end up doing 600 squats of varying types...but your muscles will be happy that you did. He's polite and professional, but if he senses you're a "sharer"...he'll gladly break formality and share some of his own hilarious stories with you. I've also seen him interact with some of the kids that came into the office, and they all seem to be a big fan. Bottom Line: I'm no longer in pain, I'm mobile, and I now regularly schedule appointments every 4 weeks to maintain my spinal health. Swaringen for President! Oh, and that whole 'scared of getting my neck snapped' thing? ...Turned out to be one of the most satisfying things EVER. Serious neck pain relief!